Effective Date: 05/2025

Company Name: CN Technology Limited

Tesna UK is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

Identity Information – name, title, date of birth, gender

Contact Information – email address, phone number, billing and delivery address

Account Details – username, password, purchase history

Payment Information – bank or card details (processed via secure third parties)

Technical Data – IP address, browser type, device type, usage data

Marketing Preferences – your communication and subscription choices

2. How We Collect Data

We collect data in several ways:

Directly from you when you register, make a purchase, or contact us

Automatically via cookies and analytics tools when you use our website

From third-party partners (e.g., payment processors, delivery services)

3. How We Use Your Information

We use your personal data to:

Provide and deliver our products and services

Process payments and orders

Respond to enquiries and customer support requests

Send marketing communications (with your consent)

Improve our website and customer experience

Comply with legal or regulatory obligations

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Consent – when you opt in to receive marketing

Contract – to fulfil our obligations to you as a customer

Legal Obligation – for record-keeping or regulatory purposes

Legitimate Interest – to improve our services and prevent fraud

5. Sharing Your Information

We do not sell your personal data. However, we may share it with:

Payment processors (e.g., Stripe, PayPal)

Delivery and logistics providers

IT service providers and analytics tools

Legal, regulatory, or government bodies where required

All third parties are contractually required to protect your data and act only on our instructions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal or accounting requirements.

7. Data Security

We implement appropriate technical and organizational measures to secure your personal data, including encryption, access controls, and regular security audits.

8. Your Rights

You have the following rights under data protection law:

Right to access your personal data

Right to rectification of inaccurate data

Right to erasure ("right to be forgotten")

Right to restrict or object to processing

Right to data portability

Right to withdraw consent at any time

Right to lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at [Insert Email].

9. Cookies

We use cookies to enhance your experience on our website. You can manage cookie preferences via your browser settings or our cookie banner. For more information, see our [Cookie Policy].

10. Changes to This Policy

Tesna UK reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact: help@cntechnology.co